Cloud Telephony Solutions – Smart, Scalable & Seamless Communication with Ozone SMS
With Interactive Voice Response, your automated telephony system can have basic interactions with your callers without having to go through a human operator, consuming both their and your agent’s time. Say goodbye to traditional phone systems. With OzoneSMS.com’s Cloud Telephony Solutions, your business gets a powerful, flexible, and cost-effective way to manage voice communication—without any hardware or complex infrastructure.
Why Choose Ozone SMS Cloud Telephony?
☎️ Virtual Numbers – Track & manage calls easily
🔁 IVR Systems – Professional automated call flow
📊 Call Analytics – Insights into every interaction
⏱️ Call Recording – Quality & training assurance
🔗 CRM Integration – Centralized communication
Call Recording
Record inbound and outbound calls securely for quality control, compliance, and training.
IVR (Interactive Voice Response)
Create a multi-level IVR menu so callers can connect to the right department or agent automatically.
Number Masking
Protect user privacy by hiding real phone numbers during communication between customers and agents (ideal for delivery & service-based businesses).
Click-to-Call API
Add a “Call Now” button on your website or app – instantly connect leads to your sales/support team.
Missed Call Alerts
Run campaigns where users give a missed call to register, vote, or subscribe – without spending a penny.
Frequently asked questions
Cloud telephony enables businesses to make and receive calls over the internet using cloud infrastructure—no need for physical phone systems.
Yes, our platform offers real-time dashboards and detailed call logs for monitoring and performance analysis.
Absolutely! Your team can answer calls from anywhere using mobile or desktop browsers.
You can port your existing number or get a new toll-free, mobile, or virtual number from us.
Setup can be done in less than 30 minutes with our guided onboarding support.
📞 Get in Touch
Have questions or need a customized communication solution? Our team is here to help!
Reach out to us for expert support, product demos, or partnership inquiries—let’s build smarter connections together.